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The Top Ten Essential Qualities Of A Crisis Manager

An article on Forbes.com states:
Whether a major natural disaster, such as a hurricane, earthquake or fire, or a minor one, such as a power outage or hardware failure, crises have the potential to seriously disrupt your business. To be prepared, your organization needs to clearly understand the potential business impacts of crises of all types, develop and document recovery strategies and plans, and have a team ready to respond. The first step in creating your crisis management plan is to find the right leader. The following are the 10 key characteristics that you should look for in any manager.
  1. Knows the business
  2. Knows how to navigate the organization
  3. Excellent communicator
  4. Excellent facilitator
  5. Decisive and thoughtful leadership
  6. Exudes confidence
  7. Calm and positive
  8. Proactive situational awareness
  9. Committed to the organization
  10. Creative thinker and problem solver
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